Samsung has finally revealed what caused its flagship Galaxy Note 7 smartphones to burst after the phone went on sale last September, confirming reports from an insider from last week.
It appears that two separate battery-related issues were to blame. The first was a design flaw in the upper right corner of the battery that caused the electrodes to bend and cause a short circuit; the second problem came about when Samsung used batteries from a different supplier, which had a welding defect that also caused them to short circuit and ignite.
The company noted at a press conference in Seoul that the investigation was conducted by 700 dedicated staff, who tested 200,000 phones and 30,000 additional batteries. The results were validated by similar findings by three external firms.
The Official Video by SAMSUNG.
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